Last Updated: April 23, 2026
Company: Frontwell, Inc.
Contact: [email protected]
1. Agreement
By using Frontwell, you agree to these Terms.
2. Services
Frontwell provides:
- AI receptionist services
- SMS and messaging tools
- Call handling and transcription
- CRM-like communication tools
No guarantee of perfect performance.
3. Eligibility
You must be able to enter a legal contract.
4. Accounts
You are responsible for:
- Your account
- Your users
- Your configurations
5. Customer Responsibilities
You must:
- Configure AI properly
- Monitor outputs
- Obtain required consent (SMS, recording, etc.)
6. AI Limitations
AI may:
- Be incorrect
- Miss context
- Fail
You accept this.
7. No Emergency Use
Not for:
- 911
- Medical or life-critical use
8. Acceptable Use
You may not:
- Spam
- Scam
- Violate telecom laws
9. Messaging + Telecom
- Delivery not guaranteed
- Carriers may filter
- You must obtain consent
10. Billing
- Subscription-based
- Usage-based fees may apply
- No refunds for partial periods
11. Termination
We may suspend for:
- Violations
- Non-payment
- Risk
12. Intellectual Property
We own the platform.
You own your data.
13. Disclaimer
Service provided "AS IS."
14. Liability Limit
Limited to fees paid in last 12 months.
15. Indemnification
You are responsible for misuse or legal violations.
16. Governing Law
State of Florida.